Privacy Policy

Introduction

Singh Home Inspections ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://singhhomeinspections.ca, contact us by phone, email, or other means, or use our home inspection services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.

Information We Collect

Personal Information You Provide

When you contact us or book an inspection, we may collect:

• Your name
• Phone number
• Email address
• Property address for inspection
• Details about the property (type, size, specific concerns)
• Preferred inspection dates

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on each page
• Referring website or search terms
• Device type and operating system

We use Google Analytics and Google Tag Manager to collect this data, which helps us understand how visitors use our website so we can improve it.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule inspections
• Provide home inspection services and deliver reports
• Communicate with you about your inspection or follow-up questions
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

How We Share Your Information

We may share your information only in the following circumstances:

• Service providers: We may use third-party tools (such as Google Analytics, email services, or scheduling software) that process data on our behalf. These providers are contractually obligated to protect your data.
• Legal requirements: We may disclose your information if required by law, regulation, legal process, or enforceable government request.
• With your consent: We may share information when you explicitly ask us to (for example, sharing an inspection report with a real estate agent on your behalf).

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Cookies and Tracking

Our website uses cookies and similar tracking technologies through Google Analytics and Google Tag Manager. These help us understand website traffic and usage patterns. You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

Your Rights

Under applicable Canadian privacy legislation (including PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for the collection or use of your information

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: